Thomas Miller Claims Management wins Queen's Award for Enterprise for the Second Time

Thomas Miller Claims Management (TMCM), the marine and logistics risk management consultancy, has been awarded the Queen's Award for Enterprise in the International Trade category.

This is the second time the company has received the Award, which recognises outstanding achievements by UK companies in growing international earnings and is widely recognised as the UK's most prestigious award for business performance.

Having already received a Queen's Award in 2014 for its strong international growth, TMCM increased overseas earnings by over 60% in a three-year period, posting consistently healthy profits despite significant investment in diversifying its range of services and expanding its office network.

TMCM was created in 2007 to make the claims handling, risk management and casualty response expertise of the Thomas Miller group, which has been providing insurance and professional services to the maritime and transport sectors since 1885, available to its client base in novel and client-driven ways. Overseas business is central to its objectives.

"Exporting services to global markets has always been at the heart of what Thomas Miller does," says CEO, Peter Jackson. "The recent shifting and decentralisation in marine and logistics markets is just part of an on-going global evolution - TMCM will evolve along with it, as we always have."

Building on the success of its marine claims adjusting operation, based in London and Newcastle-upon-Tyne, TMCM has invested in the creation of a marine and logistics law firm, TM Law, which applies the same innovative and cost-effective approach to legal services. TM Law has expanded steadily through the acquisition of a marine firm in Plymouth, and both TMCM and TM Law now serve the Asia-Pacific region from offices in Sydney.

TMCM has also expanded its significant marine medical offering, creating unique partnerships to offer a marine-specific advisory and case management service under its Bluemed brand.

"We will keep listening to our clients, identifying what the market wants and where the existing provision is lacking," says Director, Stephen Hunt. "Once we've done that, we have to trust our instincts, and find ways to do it better."

The Award was conferred on 21st April, the Queen's birthday, and will be recognised officially at a reception at Buckingham Palace later in the year.

Mr Jackson has already been congratulated by Her Majesty once, but is determined not to let the second time be the last. "We've invested heavily, to diversify the offering and expand our footprint- we're into a new phase of effort and opportunities. We have taken the same approach we took at the start and we expect to see the same results. I want to see us repeat the performance, and the success, and I don't think many would bet against us."

Staff Author

Thomas Miller Group