Thomas Miller Specialty announces strategic partnership with Send

TMS Send Partnership

Thomas Miller Specialty, a global multi-line insurance provider has announced a new partnership with Send Technology Solutions Ltd (Send) to automate and streamline its operating model.

The new collaboration enables Thomas Miller Specialty to utilise Send’s cloud-based Underwriting Workbench solution to manage new business, renewals and endorsements across the business’ London and Hamburg offices from one single platform.

The strategic partnership furthers Thomas Miller Specialty’s ambition to lead the market in technology-driven underwriting, providing a fully automated platform for all its specialty lines businesses and real-time provision of quality risk data to its capacity providers.

Send’s AI-driven Underwriting Workbench for MGAs brings bordereaux management, pricing, policy admin, audit and compliance control, and reporting into one platform. Thomas Miller Specialty’s team of underwriters will also benefit from enriched business intelligence and high levels of automation, freeing them from manual processes and rekeying.

Danielle Champion, CEO Thomas Miller Specialty, said:
“The Send Underwriting Workbench provides a joined-up, end-to-end underwriting system across the entire lifecycle. Send’s technology solution and the company is a great fit for Thomas Miller Specialty and the partnership will further cement Thomas Miller Specialty as one of the most forward looking and technologically advanced MGAs in the market.”

Ben Huckel, CEO & Co-founder at Send commented:
“Partnering with a well-respected and established MGA like Thomas Miller Specialty is important as it demonstrates the ability of our commercial insurance solutions to meet the needs of today’s digital-first MGAs. These businesses are increasingly looking for smart, scalable software solutions that enable quick speed to market, and the ability to bring underwriting out of siloes to enable a single customer view.”

Lisa Gibbard, CIO, Thomas Miller Group, added:
“This platform will provide a strategic solution enabling us to expand our business capabilities, streamline our processes through increased automation and ensure a best of breed customer experience. Such capabilities are key to support entry to new markets and leverage a competitive advantage, now and for our future growth. We look forward to working with Send in our new partnership.”


For further information, please contact:

Jonathan Atkins/ Alastair Doyle/ Michelle Hoh – Four Communications
+44 (0) 20 3697 4200 / 

Notes to editors:

Thomas Miller Specialty

Thomas Miller Specialty Underwriting Agency Ltd (TMSUAL) is a commercial Managing General Agent (MGA) offering leading global insurance and related risk management services across a number of sectors, including marine P&I and offshore marine and energy

Thomas Miller

Thomas Miller is an international provider of market leading insurance services.
Founded in 1885, Thomas Miller’s origins are in the provision of management services to mutual organisations, particularly in the international transport and professional indemnity sectors; where today they manage a large percentage of the foremost insurance mutuals. Increasingly Thomas Miller applies its knowledge and expertise to the development of specialist privately owned businesses

Principal activities include:

  • Management services for transport and professional indemnity insurance mutuals
  • Managing General Agent
  • Professional services including legal and technical services, claims and captive management


Send is a rapidly growing InsurTech software company based in London with global reach. The company has developed an innovative connected workbench that enables re/insurers and MGAs to automate, streamline and optimise their operations. It’s a composable platform that gives underwriting teams everything they need to be more productive, in one place.

The Send platform removes insurance work silos into one solution, providing a consolidated view of all tasks and risks throughout the policy lifecycle. Its automation enables clients to streamline processes, improve predictability, and expand capabilities.