Thomas Miller Specialty moves its claims operations to Newcastle offices


TMS Hamburg office is now live as European hub post-Brexit

Following a strategic review of its operations in Hamburg, Thomas Miller Specialty (TMS), a global insurance provider across a number of sectors including marine and offshore, has announced it has moved its claims operations to the Thomas Miller Claims Management (TMCM) offices in Newcastle with immediate effect. 

TMCM is a marine risk management consultancy providing marine claims handling, adjusting and operational support services to its clients in Thomas Miller’s heartland sectors of marine, transport and general commercial business.

In addition, Hamburg is now fully operational as the European hub for all TMS businesses. The management team at TMS is developing an ambitious growth plan across the UK and Europe, with Hamburg as a key focal point alongside the concentration of claims handling in Newcastle. A further aspect of this strategy includes the founding of the London branch of Thomas Miller GmbH as an important additional part of the company’s Brexit strategy.  

Hugo Wynn-Williams, Chairman, Thomas Miller, says: “From a strategic point of view, it makes commercial sense to integrate our claims handling function for Hamburg within the larger claims function in Newcastle. We are also focussing our efforts on making the Hamburg office an integral part of Thomas Miller Specialty and establishing it as its European centre post-Brexit.

“The Group’s European proposition has developed strongly since we opened the Rotterdam office in 2019 in readiness for the longer term implications of Brexit. We have a growing presence throughout Europe and now have 51 employees spread across its regional bases in Rotterdam, Hamburg, Piraeus and Limassol.”



Jon Atkins/ Alastair Doyle
Four Communications / +44 (0) 20 3697 4319

Notes to editors:

Thomas Miller

Thomas Miller is an international provider of market leading insurance services.

Founded in 1885, Thomas Miller’s origins are in the provision of management services to mutual organisations, particularly in the international transport and professional indemnity sectors; where today they manage a large percentage of the foremost insurance mutuals. Thomas Miller also manages insurance facilities for all the self-employed barristers in England & Wales, as well as trustees of pension schemes, patent agents and housing associations.

Principal activities include:

  • Management services for transport and professional indemnity insurance mutual
  • Managing General Agency
  • Professional services including legal and technical services, claims and captive management 

Staff Author

Thomas Miller Group