HR and L&D Manager

  • Date: 30/11/2017

Reports to: Group HR Director
Direct Reports: Learning and Development Executive

Company Background

The Thomas Miller Group is an independent and international provider of insurance, professional and investment services. Thomas Miller principal activities include:

  • Management services for transport and professional indemnity insurance mutual
  • Managing general agency
  • Professional services including legal services, captive and claims management
  • Investment management for institutional and private clients.

Overall Objectives of Role:

To provide proactive, comprehensive and professional HR and Learning and Development support to Thomas Miller Group businesses and functions to enable them to achieve their business objectives. To provide a framework for employees to enable them to work towards and achieve their potential.

Main Responsibilities

HR Duties & Responsibilities

  • To work with the Group HR Director to contribute to the development of HR strategy and policy across the Group, particularly as it relates to succession planning and talent development
  • To work alongside the HR Manager in a 'business partner' capacity with specific Group businesses and functions, providing generalist HR support to those business areas as needed
  • To lead on HR projects as and when required
  • To provide support and guidance to the HR Advisers to ensure they provide a customer focussed, proactive and effective service to the Group businesses and functions.

Leaning and Development Duties and Responsibilities

  • With the Group HR Director, develop and implement a learning and development framework to support the Corporate Plan, HR Operational Plan and associated strategies
  • Ensure that all learning and development needs are effectively identified, analysed, prioritised and delivered in a cost effective and efficient way
  • Responsible for the performance review process for the Group including the Thomas Miller behaviours framework, providing advice and support to the managers as needed
  • To work with senior management in Thomas Miller businesses and functions to identify talent and develop appropriate succession plans for mid-level roles
  • Develop solutions for the continued learning and development of managers to enhance management and leadership skills throughout the Group
  • Responsible for the formulation and delivery of relevant learning and development activities ensuring that agreed budgets are directed to areas and initiatives that support the strategic direction of the Group
  • Ensure regular monitoring of learning and development activities across the Group including the provision of regular management information to the Board and individual businesses and functions
  • To lead on learning and development projects as the SME as and when required
  • To oversee the Corporate Induction programme
  • Manage, mentor and develop the Learning and Development Executive to ensure they provide a customer focussed, proactive and effective service to the Group businesses and functions
  • Manage the Learning and Development budget.

Personal Specification:

  • A graduate with a minimum 5 years' experience in a customer-facing HR advisory role, with at least 3 years at managerial level
  • CIPD qualification desirable
  • Significant exposure to Learning and Development activities; training, talent development, succession planning
  • Must have had managerial experience in Financial or Professional Services; Insurance sector experience not essential
  • Strong communication and inter-personal skills; able to demonstrate specific experience in influencing and building relationships with senior manager
  • Strong team working skills and a willingness to step in and support colleagues as required
  • Highly organised and able to prioritise and manage own workload.


To apply for this role please email your CV and a covering letter to including details of your current salary and notice period.

The closing date for applications is Wednesday 10th January 2018.