Head of Compliance and Risk, Thomas Miller Investment

  • Date: 05/12/2017

Reports to: CEO, Thomas Miller Investment
Direct Reports: Compliance Manager, Wealth Management and Compliance and Risk Officer IOM
Location: London

Company background:

The Thomas Miller Group is an independent and international provider of insurance, professional and investment services.

Thomas Miller Investment (TMI) is a leading investment and wealth manager for private and institutional clients.

Our wealth management service (TMWM) is based on the provision of comprehensive independent financial advice, from full financial planning to specialist inheritance tax planning. This includes cash management, retirement planning and investment management.

Our wealth management and investment teams based in London, Southampton, Birmingham and the Isle of Man provide both onshore and offshore wealth and investment management solutions to UK residents and international clients. We currently manage £3bn* of assets worldwide for a variety of clients.


Overall Objective of Role:

Assist and support the CEO and Boards in ensuring the effective on going management control and compliance with all regulatory aspects affecting the Thomas Miller Investment (TMI) group of companies.

Main Responsibilities:

  • Take responsibility for team activities and outcomes ensuring that the team delivers agreed objectives in accordance with company, regulatory procedures and best practice procedures
  • To be recognised for ensuring a constructive, open and mutually beneficial relationship with the FCA/ FSC and other relevant authorities and ensure regulatory requests and other official communications are handled appropriately and promptly
  • Monitor and support a culture of compliance within TMI
  • To deliver reports to Senior Management, Executive Directors and the Boards, to enable them to assess the effectiveness of the TMI's risk management and regulatory compliance framework
  • Ensure that Senior Management are kept informed of all relevant regulatory matters including developments in the regulatory environment in which TMI operates or its clients are influenced by
  • As part of the Thomas Miller Group Regulatory Forum, assist with the strategic overview of regulatory footprint in the Isle of Man, in particular assessing of all new relevant laws, rules and regulations, their impact TMI and converting them into appropriate systems, controls and procedures
  • Continue the development of and monitor a risk management strategy within TMI
  • Provide advice and guidance on regulatory matters so avoiding possible regulatory censure, franchise risk and risk of financial loss
  • Monitor and control team workflows to ensure a fair and effective allocation of tasks in order to meet agreed objectives
  • Act as a role model or mentor to team members and staff as appropriate
  • Encourage team to challenge existing processes to reduce potential for errors, breaches and complaints
  • Oversee the review and development of existing products and services
  • Recognise and identify team strengths and weaknesses and encourage and support personal development, setting learning goals and reviewing outcomes with members of the team. Identify relevant training requirements for the and oversee implementation
  • Effectively communicate with team, peers and internal and external clients
  • Lead regular discussions with the team identifying issues and concerns
  • Encourage team members to interact openly and to ensure that an honest open and transparent culture exists within the team
  • Willing and able to occupy different roles depending on the needs of the business and the regulatory and client objectives
  • Listen and incorporate other point of view and respond to issues and points in a rational and controlled manner
  • Inspire the confidence of clients and colleagues through insight, delivery and actions
  • Continuously watchful re changes to regulations and the threats and opportunities and trends that may affect the business and encourage everyone to be lateral in their thinking in addressing the impact
  • Be prepared to make decisions and take responsibility for the associated risk
  • Monitor the implementation of new systems to ensure that the benefits realised are in line with regulatory requirements
  • Assist the CEO ensuring that the C&R team is compliant and operates in accordance with company and regulatory requirements, including those relating to money laundering and combating the financing of terrorism

Person Specification


  • CF10 & 11
  • Understanding of the regulatory framework applied to investment firms
  • Knowledge and experience of industry practise compliance frameworks, methodologies and emerging practise
  • Experience of communicating with regulators and dealing with supervisory team request
  • Analytical and enquiring mind-set with good attention to detail
  • Persuasive, assertive and proactive with an ability to challenge constructively and enforce appropriate boundaries
  • Good oral, written communication and presentation skills


  • In depth knowledge of Financial Planning, Investment Management and Stockbroking along with the products that are offered through these channels


To apply for this role please email your CV and a covering letter to fiona.cowie@thomasmiller.com